Privacy Policy

CrazyFox Casino Data Protection Notice

At CrazyFox Casino, we respect your right to data protection and privacy. This notice explains how we collect, store, use, and share information about our players.

What personal data do we collect?

We collect various types of information from you when you sign up for an account or make a deposit:

• Contact details (name, email address, telephone number)
• Account management data (passwords, login credentials)
• Payment method data (banking information, credit/debit card details)
• Game play and betting history
• Device information (browser type, device ID, IP address)

How do we use your personal data?

We process your personal data for the following purposes:

1. Account management: To maintain and manage your account.
2. Payment processing: To facilitate deposits and withdrawals to/from your account.
3. Customer support: To resolve queries or complaints you may have with our customer support team.
4. Game play and marketing: To send promotional emails, notifications about new games or events, and personalized offers based on your preferences.

How do we protect your data?

We implement robust security measures to safeguard your personal information:

1. Data encryption (TLS 1.2/1.3)
2. Password protection
3. Regular software updates and patching
4. Access controls with role-based access for employees

Who can see your data?

Your personal data may be shared with the following parties:

• Our service providers: companies that provide services such as payment processing, marketing tools, or game development.
• Regulatory authorities: in accordance with applicable laws and regulations (e.g., UK Gambling Commission).
• Other CrazyFox subsidiaries or parent companies.

How long do we store your data?

We retain your personal data for the following periods:

1. Account closure: Data will be deleted 12 months after account closure.
2. Deposit history: Payment method details may be retained for up to 6 years, as required by regulatory authorities.

Your rights under GDPR/UK Data Protection Act

You have certain rights regarding your personal data, including:

• Access: requesting access to your data
• Rectification: updating or correcting your information
• Erasure: requesting deletion of your account
• Restriction: limiting our processing for specific purposes
• Portability: transferring your data

To exercise these rights, please contact us via email at [email protected] with a clear description of the right you wish to exercise.

Changes to this notice

We may update or modify this policy from time-to-time. You will be informed about any significant changes through emails or notifications on our website.

Thank you for choosing CrazyFox Casino!